Legal Information

Privacy Policy

Effective Date: May 21, 2025 · A Shade Above Inc

A Shade Above Inc (“Company,” “we,” “us,” or “our”) operates the website located at ashadeaboveblinds.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us for window treatment services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

Information You Provide Directly

When you fill out our contact form, request a free quote, or communicate with us by phone or email, we may collect:

• Full name
• Email address
• Phone number
• Home or business address (for in-home consultation scheduling)
• Project details and message content

Information Collected Automatically

When you visit the Site, certain information may be collected automatically through cookies and similar tracking technologies, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is used solely for analytics and to improve the Site's performance.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule free in-home consultations
• Provide quotes, product recommendations, and installation services
• Send follow-up communications related to your project or inquiry
• Improve our website, services, and customer experience
• Comply with applicable legal obligations
• Prevent fraudulent or unauthorized activity

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Disclosure of Your Information

We may share your information in the following limited circumstances:

• Service Providers: We use GoHighLevel, a customer relationship management (CRM) platform, to store and manage contact information submitted through our website. This platform processes data on our behalf and is contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Protection of Rights: We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Cookies and Tracking Technologies

Our Site may use cookies — small text files placed on your device — to enhance your browsing experience, remember your preferences, and gather analytics data. You may disable cookies through your browser settings; however, doing so may affect certain functionality of the Site. We do not currently respond to “Do Not Track” browser signals.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide ongoing services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites (such as brand manufacturer sites or social media platforms). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will promptly delete it.

9. Your Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. SMS/Text Messaging Policy

When you provide your phone number and opt in via our website forms, you consent to receive text messages from A Shade Above Inc. We offer two categories of messages:

Transactional Messages: Appointment confirmations, scheduling reminders, consultation follow-ups, and service updates related to your inquiry or project.

Marketing/Promotional Messages: Special offers, seasonal promotions, new product announcements, and exclusive discounts (only if you separately opt in to marketing messages).

Message Frequency: Message frequency may vary. Transactional messages are sent as needed based on your project or inquiry. Marketing messages are sent no more than 4 times per month.

Opt-Out: You may opt out of text messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further texts will be sent.

Help: For assistance, reply HELP to any message or contact us at (859) 446-8123.

Costs: Message and data rates may apply depending on your mobile carrier and plan. A Shade Above Inc is not responsible for any charges from your carrier.

Carriers Supported: Service is available on all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others.

Consent Sharing: Your SMS consent and phone number are never sold, rented, or shared with third parties or affiliates for their own marketing purposes.

Privacy: All information collected through our SMS program is subject to this Privacy Policy. We collect your phone number, opt-in status, and message history solely for the purposes described above.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
A Shade Above Inc
8445 US Hwy 42, Florence, KY 41042
Phone: (859) 446-8123
Email: john@ashadeaboveblinds.com

Terms & Conditions

Effective Date: May 21, 2025 · A Shade Above Inc

By accessing or using the A Shade Above Blinds website (ashadeaboveblinds.com), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our Site.

1. Use of the Site

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others. You may not use the Site to transmit any harmful, offensive, or disruptive content.

2. Intellectual Property

All content on this Site, including text, images, logos, and graphics, is the property of A Shade Above Inc or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

3. Disclaimer of Warranties

This Site and its content are provided “as is” without any warranties, express or implied. We do not warrant that the Site will be error-free, uninterrupted, or free of viruses or other harmful components.

4. Limitation of Liability

To the fullest extent permitted by law, A Shade Above Inc shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use this Site or our services.

5. Governing Law

These Terms & Conditions are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Boone County, Kentucky.

6. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the new terms.

7. SMS/Text Messaging Terms

By opting in to receive text messages from A Shade Above Inc through our website forms, you agree to the following terms:

• Consent: By checking the SMS consent checkbox(es) on our forms, you expressly consent to receive recurring automated text messages from A Shade Above Inc at the phone number you provided. Consent is not a condition of purchase.
• Types of Messages: You may receive transactional messages (appointment confirmations, scheduling updates, service notifications) and/or marketing messages (promotions, offers, new products), depending on which consent boxes you check.
• Frequency: Message frequency varies. Transactional messages are sent as needed. Marketing messages will not exceed 4 per month.
• Opt-Out: Reply STOP to any message to cancel. You will receive a one-time confirmation. No further messages will be sent unless you re-subscribe.
• Help: Reply HELP for assistance, or contact us at (859) 446-8123 or john@ashadeaboveblinds.com.
• Costs: Message and data rates may apply. Check with your carrier for details.
• No Sharing: We do not sell, lease, or share your phone number or SMS consent with any third party for their marketing purposes.
• Supported Carriers: Major US carriers are supported including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

8. Contact Us

If you have questions about these Terms & Conditions, please contact us at:
A Shade Above Inc
8445 US Hwy 42, Florence, KY 41042
Phone: (859) 446-8123
Email: john@ashadeaboveblinds.com